I send back my Sony DSC -T300 for repair again!! It vibrated non stop when I reached Hong Kong on the 1st June 2010. With my eyes looking at the beautiful scenery but I just can't captured it on my screen. This has happen before before my warranty expired last year. They just lubricated the lens when I send back for repair last year. After coming back from Hong Kong I emailed Sony Customer service with all my camera model number and particulars but up to today (after 2 weeks) I still do not have a single reply from them......
I search the internet and found that T300 do have a vibrating problem. I brought it to one of the shop in Miri Bintang Mall and the Sony man told me that it can be fixed by bringing it to the Sony Service centre in Piasau and the friendly man told me that it will not cost me much even though the warranty has expired. Hearing him saying that, I felt assured and happy, at least my expensive camera can be fixed .
Since I need to be back to Kuching I thought that I can have it done in Kuching since Kuching is the capital city of Sarawak so service should be better. I brought the camera to Kuching Sony authorised Service centre( the only one in Kuching) and the lady at the centre told me that they can only lubricate it like what they have done last year. I told her that over the internet they say something is wrong with the manufacturing just like Sony DSC T20 where now Sony offers free extended repair till 2011.
Looks like whatever I told them are falling on deaf or is it dead ears!! This morning I got a call from the service centre telling me that my camera is ready...I was thinking arrrh...so fast??
True enough when I collected the camera , the Sony technician ( a man) who is not so friendly told me that in Kuching they cannot do anything except lubricate the lens and that costs me RM 50 with warranty of 3 months. When I told him what I read on the internet about vibrating Sony DSC T300, he told me he is not an engineer!!!Doesn't Sony send their technician for courses??
He asked me to test the camera but how to test? For the vibrating problem will only come when you go travelling and taking photos continously then it will start to vibrate non stop ( just like the vibration in the mobile phone). My son told me I have bought a vibrator instead of a camera.
I really regret for buying this Sony DSC T300 ( for RM 1400). This vibrating problem has been happening so many times already on my trip abroad!! Now even if I want to change camera , I am stuck with 16 Gig memory card and one spare battery for that vibrating camera for I will never ever buy any more Sony camera in this life!! Poor customer service is one reason, lousy camera is another reason and slow to admit their fault is another reason!!
I search the internet and found that T300 do have a vibrating problem. I brought it to one of the shop in Miri Bintang Mall and the Sony man told me that it can be fixed by bringing it to the Sony Service centre in Piasau and the friendly man told me that it will not cost me much even though the warranty has expired. Hearing him saying that, I felt assured and happy, at least my expensive camera can be fixed .
Since I need to be back to Kuching I thought that I can have it done in Kuching since Kuching is the capital city of Sarawak so service should be better. I brought the camera to Kuching Sony authorised Service centre( the only one in Kuching) and the lady at the centre told me that they can only lubricate it like what they have done last year. I told her that over the internet they say something is wrong with the manufacturing just like Sony DSC T20 where now Sony offers free extended repair till 2011.
Looks like whatever I told them are falling on deaf or is it dead ears!! This morning I got a call from the service centre telling me that my camera is ready...I was thinking arrrh...so fast??
True enough when I collected the camera , the Sony technician ( a man) who is not so friendly told me that in Kuching they cannot do anything except lubricate the lens and that costs me RM 50 with warranty of 3 months. When I told him what I read on the internet about vibrating Sony DSC T300, he told me he is not an engineer!!!Doesn't Sony send their technician for courses??
He asked me to test the camera but how to test? For the vibrating problem will only come when you go travelling and taking photos continously then it will start to vibrate non stop ( just like the vibration in the mobile phone). My son told me I have bought a vibrator instead of a camera.
I really regret for buying this Sony DSC T300 ( for RM 1400). This vibrating problem has been happening so many times already on my trip abroad!! Now even if I want to change camera , I am stuck with 16 Gig memory card and one spare battery for that vibrating camera for I will never ever buy any more Sony camera in this life!! Poor customer service is one reason, lousy camera is another reason and slow to admit their fault is another reason!!
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